Last updated: October 24, 2024
Covault Engineering ("we", "us") is committed to protecting the operational integrity and privacy of our clients. This policy outlines how we handle data within the Operational Intelligence OS.
We collect data strictly for the purpose of executing the agreed-upon services. This includes operational artifacts (documents, emails) ingested via API connectors. We do not sell data. We do not use client data to train public foundation models.
All client data is stored in single-tenant AWS environments isolated to the client's organization. Data is encrypted at rest (AES-256) and in transit (TLS 1.3).
We retain data only for the duration of the active service agreement. Upon termination, clients are provided a "Golden Record" export, and the tenant environment is securely erased within 30 days.
For privacy concerns or Data Processing Agreement (DPA) requests, please contact security@covault.engineering.